By understanding that every community is unique, we have helped numerous organisations to explore the diverse needs, behaviours and perceptions of their members and make decisions that improve experiences. You can also visit the research reports page to explore our public-facing work, including free independent research.
The Building Engineering Services Association (BESA), a trade body and membership organisation, commissioned Shift Membership to help them better understand trading and operational challenges faced by professionals in the industry.Membership research
As part of a larger review, this research aimed to help the GOC better understand patient and public views on its Standards of Practice for Optometrists and Dispensing Opticians, as well as their Standards for Optical Students.
Shift were commissioned to analyse the open codes from a survey which collected feedback around the 2022 British Society for Rheumatology (BSR) conference. The conference was delivered in a hybrid format, having been online the previous year.Conference research
The Association for Project Management (APM) has 750 volunteers performing a variety of tasks – and wanted to conduct a review of its current approach to governance and management of its volunteering efforts.
APM wanted to update their review of key competitor organisations. The aim was to refresh existing information in line with APM’s new strategy and produce a SWOT analysis with particular focus on potential opportunities.
Society and College of Radiographers commissioned Shift to conduct membership research. This project’s research objectives were: to explore members’ expectations, needs, awareness and satisfaction, as well as threats and challenges to radiographers; and to investigate if current membership fee categories and structures were fit for purpose.Membership research
The General Medical Council commissioned Shift Insight to run their corporate strategy and perceptions survey, which tracks perceptions of seven key audiences, building on research conducted in previous years.
APM’s quarterly Project journal is their flagship publication and one of their most popular member benefits. APM would like to ensure that Project continues to meet members’ expectations and perform as it should – and commissioned Shift to conduct research exploring members’ attitudes to the journal, particularly its content and distribution format.Membership research
We conducted research for APM exploring how project professionals currently use data in their roles.
A professional organisation and awarding body wanted to conduct qualitative research into one of their qualifications, to ensure that it was continuing to meet the changing needs of industry professionals. They wanted to explore ways of refreshing and redeveloping their qualification to ensure that it remains relevant and respected.
The General Medical Council (GMC) commissioned Shift Insight to conduct an in-depth study to understand the decision-making processes of doctors leaving the UK workforce to practise medicine overseas.Research to inform policy development